According to the board, the maintenance of personal information encompasses what key aspect?

The key aspect of maintaining personal information, as indicated by the board, is ensuring fairness in determinations. This principle is crucial in the context of how personal information is handled, especially in relation to decisions made based on that information. It reflects a commitment to ethical standards and the protection of individuals' rights, ensuring that information is not only stored and managed appropriately but also utilized in a manner that is just and equitable.

Maintaining fairness means that personal information should be used in a way that does not lead to discriminatory practices or unjust outcomes. This aspect is fundamental in fostering trust in the processes involving personal data, particularly in sensitive contexts such as funeral services, where individuals may be vulnerable.

While routine updates, storage, and external audits are important elements of data management, they do not encapsulate the essential principle of fairness as it pertains to the treatment of personal information and the implications of its use in decision-making.